Known bugs and other information

Last messages from Customer Support

23.10.2020 (updated 04.11.2020)

Bug: WiFi: update of gateway, connection fails.

 

Firmware for Wattle gateways unfortunately contains a bug.
If you are connected only through WiFi you will need to connect the cable
after the upgrade went through. After connected with cable you can then
activate the WiFi connection again. We can not unfortunately fix the
problem for  software 2020.6.11  and we are sorry for the inconvenience.

Recommendation: Do not update until you are at same place as
the gateway as you will loose connection to the project otherwise
and have to connect gateway through cable.

What if you already updated?

You probably lost contact to your project and need to insert cable in gateway to get it online again.

What happens with temperature-control?

You can not set temperature but it will keep current temperature and never
go below 5 degrees, so no need to worry about frost.

 

If you are connected with cable you can do the upgrade without issues.

 

UPDATE: From gateway software version 2020.6.14 and future updates this issue is remedied. 

 

 

 

 

back to Support
newsletter

Subscribe
to our Newsletter

receive exclusive offers and the latest news on our products and services.

  • This field is for validation purposes and should be left unchanged.

We use cookies to give you the best online experience. By agreeing you accept the use of cookies in accordance with our cookie policy.

Privacy Settings

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. Control your personal Cookie Services here.

These cookies are necessary for the website to function and cannot be switched off in our systems.

In order to use this website we use the following technically required cookies
  • wordpress_test_cookie
  • wordpress_logged_in_
  • wordpress_sec
  • wordpress_instructions_counter

Decline all Services
Accept all Services